---
title: Privacy Policy  |  Rainscales
description: Real-time AI detection for safer, faster warehouses & logistics to surface up critical risks before incidents or delays occur
---

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# RAINSCALES

# Privacy Policy

# Information Security Management Policies

---

### **1.1 Information Security Policy**

- Rainscales is committed to protecting and ensuring the highest level of security for the information entrusted to us by our clients.
- At Rainscales, we develop risk management policies and a system of controls to maintain an information security management system that meets the needs and trust of our clients.
- The leadership representative and the Information Security Management Team are the focal points for implementing and maintaining the information security management system throughout the organization’s service delivery activities.
- We regularly evaluate the effectiveness of implementation and maintain improvement activities to enhance the efficacy of the information security management system.
- Periodically organize training courses and awareness training for all employees.

### **1.2 Personal Information Protection Policy**

- Rainscales is committed to receiving, using, and appropriately providing personal information and complying with legal regulations and contractual requirements regarding personal information with clients.
- Rainscales ensures the appropriate receipt, use, and provision of personal information through the following measures:
  
    - Regulate and control the purpose of use when receiving personal information.
    - Prevent the use of personal information outside the specified purposes.
    - Do not provide personal information to third parties without the consent of the personal information owner.
- Rainscales is committed to preventing personal information security incidents (leakage, loss, damage, etc.) by applying appropriate management measures.
- In the worst-case scenario of a personal information security incident, we are committed to promptly providing information to relevant parties and cooperating fully to remedy the consequences.
- Along with maintaining and improving the information security management system, Rainscales is committed to appointing a person responsible for implementing, operating, monitoring, and continuously improving the personal information management system at the company.

# Contact Information

---

 For any inquiries regarding the use and management of information security in general and personal information in particular of our company, please contact: 

**Rainscales Headquarters**

**Address:** 1801 Main St Suite 1318 Houston, TX 77002  
**Tel:** +1 713 496 2687

**Email:** [isms@rainscales.com](mailto:isms@rainscales.com)   

 

**Rainscales Vietnam Co., Ltd.**

**Address:** F&G Zone, 12th Floor, Danang Software Park, 02 Quang Trung, Hai Chau Ward, Danang City  
**Tel:** 0236 6299289 – 0236 6299288  
**Email:** isms@rainscales.com 

---

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 Rainscales | info@rainscales.com | 713 496-2687 | 1801 Main St Suite 1318 Houston, TX 77002

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[Privacy Policy](https://www.rainscales.com/privacy-policy-rainscales)

[SMS Terms & Conditions](https://www.rainscales.com/sms-terms-conditions-rainscales?hsLang=en)

[Intelligent Detection Playbook](https://www.rainscales.com/ai-intelligent-detection-computer-vision-guide?hsLang=en)

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